STORE POLICY
Customer Care
At Förnäm, we are dedicated to delivering top-tier, world-class service and quality from start to finish. Whether you have questions about your order, need assistance with our custom watch designs, or simply want to learn more about us, our customer care team is here to help.
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You can reach us via email or our website’s contact form, and we will respond promptly.
Your satisfaction is our priority. If you have concerns about your purchase, we offer a transparent resolution process to address your needs quickly and effectively. Trust and confidence in our products and services are the cornerstones of our customer care philosophy.
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At Förnäm, every detail matters—whether in the design of our timepieces or the care we provide to our customers. Let us know how we can assist you today!
Please Review Our Policies
By using our site and purchasing products, you agree to all our policies
Privacy Policy
We value your privacy. Your personal data is securely handled and never shared without consent.
Terms Of Service
By using our website and purchasing from Förnäm, you agree to our terms, which include our policies on customization, payment, shipping, and warranty.
Return Policy
We accept returns within 30 days for non-custom items in original condition. Custom orders are final unless defective.
Cookie Policy
We use cookies to enhance site functionality, analyze traffic, and personalize content. You can manage your cookie preferences in your browser settings or our Cookie Settings page."